FAQs

Ordering from SugarBritches

+ How to Make a Custom Order

  1. Add the custom item(s) you would like to purchase to your cart
  2. See the corresponding prints pages to browse and make your print selection(s) 
  3. Upon checkout, write in the name of your custom item(s) and the corresponding print name next to them in the "Notes" section
  4. Check out :)!

+ Shipping Time

Most of our items are made to order, so the turn around time will vary depending on order size and the complexity of the design. Under normal circumstances, our items ship within 6 to 12 weeks for custom items.

+ Shipping Time of Ready to Ship

Ready to Ship items are usually dispatched within 3 business days and are shipped through USPS Priority shipping. Returns are only accepted if items are new and unused and within 30 days of purchase for an exchange. We are not responsible for paying return shipping.

+ Shipping Time of  Non Custom Orders

Non Custom items are shipped within 6-12 weeks or less depending on the current volume of orders. Custom orders are final sale and can only be returned for repairs or replacement in the event that there has been an issue with the actual craftsmanship of the item.

+Lay-buys Terms And Conditions:

https://lay-buys.com/terms-and-conditions-lay-buy/

+ Refunds

We do not offer refunds on any purchase and do not guarantee a shipping timeframe, but will make every effort to communicate any updates or issues with the shipment of each order.

+ Business Days/Shipping Days

Production days are Monday-Thursday. All items are shipped either on Monday or Wednesday depending on when orders are placed and/or completed.

 

Cloth Diapering in General

Keep it Simple, the more you try to complicate your diapering the harder it will be and the less your chances of sticking to it.

 

+  Stash Tips - does size really matter?


More is not always better.  Even if you have a stash of 500 you should still do diaper laundry every 2 to 2.5 days.  Allowing them to sit dirty will cause things like E.coli, yeast, ammonia crystals and mildew to grow out of control and you will need to bleach and strip more often.


Always start small until you figure out what diaper system works best for you and your baby.  Instead of buying a full stash of one kind of diaper maybe grab yourself a sample pack of a few different options and look at them, feel them, use them.  Once you decide what your favorite is, then build your stash.


Prefolds and Flats + Covers

The most cost-effective way to cloth diaper is diaper covers and prefolds or flats, its always been my preference and you can literally cut the number of diapers you have to buy in half.  Just wipe and reuse covers and use your favorite brand of prefolds, flats, flour sack towels, upcycled receiving blankets etc. inside. These are super easy to change, you just wipe the inside with a damp cloth and keep trucking with new absorbent layers.


+  Why Cloth Diapers

Cloth can be so rewarding and so much fun - and oh those prints!

Savings

Disposable diapers can cost up to $1,500 per year depending on brand.  A modest diaper stash with SBN is around $300 and it will last baby though potty training. The most cost-effective way to cloth diaper is SugarBritches covers and prefolds, SugarBritches inserts or flats. This has always been my preference and you can literally cut the number of diapers you have to buy in half.  Just wipe and reuse covers and use your favorite brand of prefolds, flats, FST, upcycled receiving blankets etc. Inside. These are super easy to change, you just wipe the inside with a damp cloth and keep trucking with new absorbent layers.



Good for Baby’s Sensitive Skin

Disposable diapers contain various chemicals like Dioxins, Tributyl-tin (TBT), Sodium Polyacrylate, Volatile Organic Compounds (VOC’s) and trace amounts of Dioxin. The soft, sensitive skin of babies is also prone to rashes and allergic reactions due to the chemicals in disposable diapers1. SugarBritches Nappies uses all natural organic cotton which is best for baby.


Good for the Environment

Disposable diapers generate approximately 7.6 billion pounds of garbage every year - and are the 3rd largest consumer item in landfills, representing 30% of non-biodegradable waste


+  Types of Cloth Diapers

  • SugarBritches Organic One-Size Cloth Diaper
  •  

    • Polyurethane laminate fabric (PUL)
    • snap-in in 11.5-inch petal style inserts, use one for newborn/small, use two for bigger. One insert is stay dry on top, place facing toward skin for stay dry.
    • Stay-dry inner
    • Hidden *Zorb Core
    • Trim Fitting
    • No-Wick Waistbands
    • A fit from 8 to 35 pounds depending on build and age
    • Stay-dry inner
    • Included inserts
    • Kam snaps (2 rows)
    • 3 Rows of rise snaps
    • 3 step adjustable Rise
    • Lastin polyurethane elastic

  • SugarBritches Hybrid Fitted Diaper
    • Organic cotton knit outer
    • Organic cotton knit inner
    • Stretch-rite polybraid elastic
    • Hidden polartec fleece
    • Kam snaps
    • Snap-in petal style insert (6 layers)
    • Added petal booster can be used for smaller sizes (5 layers)
    • Fold down adjustable rise fits from 9 to 35 pounds
    • Stay dry can be added

  • SugarBritches Cover Style (Traditional Wipeable AI2)
  • Covers waterproof barriers that are used over hybrid fitted diapers, prefolds, inserts, or flat diapers. The laminate inside of the diaper can be wiped clean between uses, allowing you to use the cover for 3-4 diaper changes before washing. These covers include an insert that can be snapped into place.

    The most cost-effective way to cloth diaper is diaper covers and prefolds or flats, and you can literally cut the number of diapers you have to buy in half.  Just wipe and reuse covers and use your favorite brand of prefolds, flats, FST, upcycled receiving blankets etc. Inside. These are super easy to change, you just wipe the inside with a damp cloth and keep trucking with new absorbent layers.


    • A Layer of Polyurethane laminate fabric (PUL)
    • A Wipable inner
    • 2 Rows of Kam snaps
    • 4 Step adjustable rise (front snap) 3 step adjustable rise for side snap
    • 3 rows of rise snaps
    • Inner PUL pockets for holding a snap-in insert for side snapping
    • Comfort waist-bands for front-snap
    • A 10-35 pound fit for front-snap
    • A 12-35lb fit for side snap
    • Insert Included

  • SugarBritches Inserts
  • Our Regular Organic Cotton Inserts Feature:

  • 5 layers total of Organic Cotton

    snaps can be added upon request


    *Zorb is a super absorbent, fast-drying, a fabric made from the fibers of hemp, bamboo, and cotton and holds up to 10x its weight in liquid. It is certified organic.


  • SugarBritches *Cloth Wipes
  • Our Cloth Wipes Feature:

    One layer of double sided towel terry or two layers of cotton flannel

    Serged edges
    8"x8"

    *Can be used as doublers



    +  How to avoid Diaper Leaks


  • Are you on the right rise?
  • Always make sure your diaper is adjusted to be snug around the waist and legs, most of the time problems with leaks are directly related to poor fit.  If they are not snug, and the fabric does not touch the skin, the diaper will not be able to absorb the liquid before it makes its way to the openings.  I know it's hard to chase down a squirming baby but having a good fit in the rise, waist and legs will decrease leaks and improve your diapering experience.


  • When was the last diaper change?

  • Cloth diapers should be changed every 2 -  3 hours or sooner if needed. Expecting them to last longer is a mistake. Disposables are made from chemically altered fibers that are made to soak up a lot of liquid.  A real fabric is not going to work the same way, it's just not possible. If you find you need additional absorbency for a heavy wetter - add an additional insert.


  • Do you have enough absorbency layers?

  • There is no such thing as super trim and super absorbent.  Layers equal absorbency and absorbency is equal to bulk and unfortunately, cloth does have its limits. We recommend regular changes.

    The truth is all babies are different and no one can honestly promise you complete overnight dryness.

    Things like output, the rate of output, size of baby and hours baby sleeps are always factors. None of us moms want to wake a sleeping baby but if you plan not to I would suggest doubling whatever absorbent layers you are using. We have diapers we do recommend as an option to use overnight but never market them that way because we could never promise such a thing.



  • Baby Boy Tips
  • Be sure to point his privates downward when changing his diaper. If he is aiming to the side or up, it can cause leaking out of the diaper or cover.



    +  Laundry Tips


    A good laundry routine is the number one thing you need to master when cloth diapering.  Refer to rule one for the best laundry option.


    + Do I need to wash my SugarBritches Cloth Diapers and products before using them for the first time?


    Yes


    + What Laundry Detergent is recommended for my SugarBritches Cloth Diapers and products

    Keep it simple, you do not need a fancy boutique soap, in fact, we do not recommend boutique brands.  Find a good soap that works well in your water and stick with it. There are several that I like and ill list them here.

        • Era
        • Arm and Hammer with OxiClean
        • Tide Simple liquid
        • Oxydol with Biz
        • Persil
        • Gain

    Never ever use fabric softeners or dryer sheets, this can cause repelling and a whole heap of issues with your diapers so please if you can even avoid using them in the same machine you wash your diapers in.


    + What Temperature is recommended for my SugarBritches Cloth Diapers and products


    Use a kitchen thermometer to measure your waters max heat.


    Between 115 and 120 degrees is the best to clean diapers well and those temps will not burn your laminate.  


    If your max temp is above 125 consider turning down your water heater or either using warm water to wash.


    + How do I wash my SugarBritches Cloth Diapers and products


    Before Use

    Wash all diapers at least one time before use, using a cloth diaper safe detergent.


    SugarBritches Organic Cloth Diaper Inserts can be used after 2 wash/dry cycles and will reach maximum absorbency after 8 wash/dry cycles.

    All SugarBritches and accessories have a 12 month warranty if you wash and dry correctly, so please read your cate tag prior to washing. 


    SugarBritches Organic Cloth wipes can be used after 1 wash/dry cycles and will reach maximum absorbency after 8 wash/dry cycles.


    SugarBritches Hybrid fitted Diapers can be used after 1 wash/dry cycles and will reach maximum absorbency after 8 wash/dry cycles.


    SugarBritches AIOs and AI2s can be used after 1 wash/dry cycles and will reach maximum absorbency after 8 wash/dry cycles.


    SugarBritches Diaper covers can be used after 1 wash/dry cycles - these products are not absorbent.


    You will need to wash SugarBritches separately from your other diapering products for these initial cycles.


    When Changing Diapers

    Cloth diapers should be changed every 2 - 3 hours or sooner if needed.  Expecting them to last longer is a mistake. Disposables are made from chemically altered fibers that are made to soak up a lot of liquid.


    Shake solids into the toilet after each diaper change. Rinse with a sprayer to remove anything that's stuck to the fabric. Store soiled SugarBritches Diapering products (wipes, covers, hybrids, AIOs and AI2s) in a wet bag or diaper pail between laundry. Make sure to wash your wet bag or pail liner with diapers each time you wash.


    A wise investment to add to your diaper stash is going to be a diaper sprayer and a few dozen cloth wipes.  Cloth wipes work way better than disposable and if it's good-sized like the SugarBritches wipes are then you will only need one to two. They also work well for dirty little face wipers.



    Follow diaper changes with a cloth diaper safe rash cream if needed. We recommend C.J's


    Pre Wash


    For optimum cleanliness, limit the size of your load to no more than 15 diapers and wash every other day (plus inserts and wipes). If you have an HE washer and a small load, use a couple of towels to bulk up your load. HE washers rely on friction to clean so the washer must be full.

    You will need to use an adequate water level on your washer for your diapers. Use warm water and a small amount of detergent for the pre-wash cycle to help pre-clean your diapers. If you do not have a pre-wash cycle on your washer, a short or quick wash cycle will work just as well.


    For HE machines, we suggest a load of 15 to 20 diapers.

    Diapers need a good amount of water to clean them properly, and HE machines do not normally use an adequate amount of water. Use the heavy cycle option if that is available. To trick the washer into adding more water, add a large, wet bath towel to each load. You will use this in the prewash cycle, and leave in for the wash and rinse cycles.


    Wash


    Choose a HEAVY cycle and wash on Warm for the main wash, using an adequate water level. You will want to use enough water to soak the diapering items and to cover them. The diapers should have a bit of room to move around.

    Please be sure not to use temperatures over 125 degrees for any item with components. Use the recommended amount of cloth diaper safe detergent per load. If you have extremely hard water we recommend adding a laundry conditioner like Calgon laundry conditioner.


    Most "All Naturals" and "Free and Clear" detergents on the market will leave a residue on your diapers that will affect the absorbency and will cause odors and diaper rash. Avoid these detergents as well as additives such as bleach, fabric softeners, brighteners, and dyes. These can not only harm your diapers, but your baby's sensitive skin as well.

    As a general rule, avoid:

    • Bleach
    • Fabric Softeners
    • Pure Soap
    • For diapers or covers with components such as Aplix, elastic, and lamination, please also avoid:
    • Borax
    • Sanitize cycles
    • Vinegar

    Rinse on warm, adding an extra rinse.


    Dry


    Hang your cloth diapers to dry or dry in dryer on low. Burning laminate by not drying on low means it is no longer covered under the warranty. We will accept no burnt clain for replacement due to crackling or delamination.

    Inserts, flats, and prefolds may be dried on higher settings. Stay dry Inserts do not exceed Medium heat.

    Add a dry towel or wool dryer balls to the dryer to speed the drying process.


    Drying in direct sunlight is the very best method for drying and disinfecting, and at getting rid of stains. However, take care not to leave diapers out longer than necessary, as UV rays and high temperatures can also have an ill effect on diapering products.

    Inserts and SugarBritches Hybrid fitted Diapers may be somewhat stiff when hung to dry. One option to soften sun-dried textiles made from natural fibers is to use the dryer while still slightly damp.

    *Routine drying in the dryer will hasten the life of any diapering product

     


    + How do I get stains out of my SugarBritches Cloth Diapers and products

    One of the best (and free) ways to get stains out of cloth diapers is to hang them outside, clean and wet, directly in the sunlight for several hours. This is known as sun bleaching or sunning. Other methods such as bleaching are not recommended because they wear on the natural fibers of organic fabrics

    + What if I have hard water?

    For those with hard water, we strongly suggest the use of an effective detergent (Tide Original, Arm & Hammer w/ Oxiclean, Gain, Persil, Era, Oxydol w/ Biz, etc.) with enzymes coupled with a detergent booster or water-softener such as Calgon.